Privacy Policy

1. Who We Are

MBazemore AI Solutions ("we," "us," or "our") operates MBazemore.ai and associated applications. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our site or use our services. We are committed to compliance with applicable privacy laws including the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

Information you provide directly:

• First name and email address (via chat widget, email signup forms, and contact forms)
• Your stated interest or area of focus (via chat widget routing)
• Any information you voluntarily submit in contact forms or community interactions

Information collected automatically:

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time on site, and referring URL
• Session and preference cookies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and route you to the right resources
• Send you email updates, training tips, and community announcements (only when you opt in)
• Improve our site content, tools, and user experience
• Comply with our legal obligations
• Protect the security and integrity of our platform

We do not sell your personal data to third parties.

4. How We Share Your Information

We may share your information with:

• Service providers who help us operate our platform (hosting, email delivery, analytics) — bound by confidentiality obligations
• Legal authorities when required by law, subpoena, or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

We do not share your data with advertisers or data brokers.

5. Your Rights

Depending on your state or country of residence, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data ("right to be forgotten")
• Opt out of marketing communications at any time (unsubscribe link in every email)
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, email us at: hello@mbazemore.ai. We will respond within 30 days.

6. Cookies & Tracking

We use essential cookies to operate our site and optional analytics cookies to understand how visitors use our content. We do not use advertising or third-party tracking cookies without your consent. You can manage cookie preferences through your browser settings at any time. For more on how to opt out, visit optout.aboutads.info.

7. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. Email subscribers are retained until they unsubscribe. Contact inquiries are retained for up to 24 months. You may request deletion at any time.

8. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us immediately and we will delete it.

9. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure. You use our services at your own risk.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date above. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or to exercise your rights:
Email: hello@mbazemore.ai
MBazemore AI Solutions | Maryland, United States